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Our Policies.

ABOUT OUR SERVICES

All services show a starting price and can increase based on hair length, texture, or additional services rendered. Please consult your stylist with further questions.

All services over $100 require a booking deposit of 50% of service requested.

PLEASE NOTE:  NUMBER OF SESSIONS NEEDED MAY VARY TO ACHIEVE SPECIFIC RESULTS.

 

ABOUT CANCELLATIONS & REFUNDS

ALL SERVICE ADJUSTMENTS MUST BE PERFORMED WITHIN TWO WEEK OF INITIAL APPOINTMENT OR ADDITIONAL CHARGES MAY BE APPLIED.

We kindly ask that any changes and cancellations are made 24 hours prior to your scheduled appointment. Late cancellations will be subject to a fee of 50%.

While this fee cannot be refunded, those wishing to reschedule a future service may use this fee as a deposit for their next visit.

All guests who cancel within the 24-hour cancellation or whom “no call/no show” to any appointment will be required to leave a 50% deposit for one of their future services. This deposit is non-refundable in the event of a cancellation within the requested 24-hour time frame.

Refund Requests are at management’s discretion and issued accordingly.

Out of respect for our guests, services for clients arriving more than fifteen minutes late will be honored at Xanadu Salon & Color Bar's discretion. We reserve the right to cancel or modify your services as needed to stay on time for all following appointments.

More Questions?