Xanadu Hair Salon ships within the 48 contiguous U.S. states only. We currently do not ship internationally. We regret we do not ship to P.O. Boxes or to international addresses at this time.
Shipping rates for orders placed on Xanadu Hair Salon.com vary by region and order size. Please check your shopping cart for the shipping rates for your order. Shipping (Estimated 2-3 Business Days)
Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment with tracking information where available for your package. Please note that we do not ship on weekends or holidays. You can check your order status in the My Account page, contact Customer Service at 757-410-7827 or email us and a representative will assist you.
Generally, you should receive your product within 2-3 business days once your order is confirmed. You will receive a confirmation of shipment by email once your order is processed. Please note that we do not ship on weekends or holidays.
Order tracking is available for most orders; however, this may vary depending on your location. Please note that tracking information availability may vary depending on the carrier that services your area. Click on My Orders at the top of any Xanadu Hair Salon.com page, then click the "Track" button next to the order. Your tracking information (carrier name and tracking number) will be visible, as well as transit status and estimated delivery date. You can also enter your phone number to get text message notifications. To track the status of your order, first log in to your Xanadu Hair Salon.com account. Please remember that when you log in, you will be asked for a shipping address even though you are only looking up information. Please note: Availability of tracking information may vary depending on the carrier that services your area.